Solar Zatka | Umiya Multitech & Control India

Umiya Multitech & Control India (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights with respect to your data when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

a) Personal Identification Information

  • Full name
  • Email address
  • Mobile/phone number
  • Billing address and delivery address
  • GST number (if applicable, for business purchases)

b) Transaction & Order Data

  • Order history and purchase details
  • Payment method type (we do not store full card or banking credentials)
  • Invoice and receipt details

c) Technical & Usage Data

  • IP address and browser type
  • Device information (mobile/desktop, operating system)
  • Pages visited, time spent on site, and clickstream data
  • Referral source (how you found our website)

d) Communication Data

  • Queries, complaints, or messages sent via WhatsApp, email, or our contact form
  • Feedback or reviews submitted by you

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders accurately and efficiently.
  • To send order confirmations, shipping updates, invoices, and delivery notifications.
  • To respond to your queries, complaints, and provide customer support.
  • To process refunds, returns, or warranty claims.
  • To send promotional offers, product updates, and newsletters (you may opt out at any time).
  • To improve our website, product offerings, and customer experience.
  • To comply with legal, regulatory, and tax obligations.
  • To detect, prevent, and address fraudulent or unauthorized transactions.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to any third party. We may share your data with the following trusted parties, strictly for operational purposes:

  • Courier & Logistics Partners: For the purpose of delivering your orders (name, address, phone number).
  • Payment Gateway Providers: To securely process your transactions. These providers are PCI-DSS compliant.
  • Government & Regulatory Authorities: If required by law, court order, or legal obligation.

All third parties with whom we share data are required to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Payment transactions on our website are processed through encrypted, secure payment gateways. However, no system or data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze website traffic. Cookies help us understand how visitors use our site so we can improve it.

  • You may choose to disable cookies through your browser settings at any time.
  • Please note that disabling cookies may affect the functionality of certain features on our website.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law (such as tax and accounting records). When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

As a user, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request correction of any inaccurate or incomplete information.
  • Right to Deletion: Request deletion of your personal data, subject to legal obligations.
  • Right to Opt Out: Unsubscribe from marketing communications at any time by replying “STOP” or contacting us directly.

To exercise any of these rights, please contact us at info@umiyamultitech.com.

8. Third-Party Links

Our website may contain links to external websites for your reference. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our website and products are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

Support / Inquiry: +91 99256 44131 | +91 81288 27748
WhatsApp: +91 99256 44131
Email: info@umiyamultitech.com
Address: C-66, Asudev Industrial Estate, Nr. Swaminarayan Estate, Kathwada-Singarva Road, Kathwada, Ahmedabad, Gujarat – 382430